PROGRAM IMPLEMENTATION

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Technical Evaluation - To provide a comprehensive review of the diverse activities within a business environment including special systems, infrastructure management, provisioning automation availability services, business and labor management. Because Benchmark has been involved with many of these systems, we have a unique ability to assess these components quickly and build on existing best practices as well as providing capable direction for additional required services.

Strategic Design Review and Recommendation - Once the analysis is complete, Benchmark will oversee the functional plan required to review and understand each of the existing systems being utilized, and insure that they can "talk" to each other in a format optimal to the business' operational requirements. Our goal is to provide the IT structure with a centralized approach beneficial to the enhancement of enterprise operational efficiency. This will apply to the acquisition of new systems as well as the integration of existing best of house systems.

Implementation Strategy - Benchmark provides technical support for successful implementation program management and transparent support transfer for all potential users.

Change Management - Often the introduction of new technology has a dramatic effect on the employees of any business. Recognizing this as an important factor, Benchmark has incorporated into its service mix proactive awareness models to support the evolution of new technology implementation. This will supply our customers with an important support component to successful implementation of their IT projects.

Training - Benchmark provides coordination with all system providers on utilization of the information database as well as working with existing systems that need to interface with an integrated solution.

Ongoing Support and Follow-up - Benchmark provides management and coordination with a local staff to provide support services to customers as needed including follow-up training, on-going monitoring of new technology of related systems and support of the IT department for future expansion of the IT strategic plan.


Copyright 2004. Benchmark Data Management.